Eligible refund cases

You may request a refund for a duplicate charge; a successful charge where the order is not confirmed; failure to receive the product that remains unresolved after support review; or a corrupted/inaccessible file that we cannot replace with a working copy.

Non-refundable cases

Because digital products can be accessed immediately, change-of-mind requests are not eligible after the file or download access has been delivered. Refunds are also not provided for failure to use the product, dissatisfaction caused by not completing the lessons, or device issues that are unrelated to the supplied PDF file.

How to request

Email sod21719@gmail.com within seven days of purchase. Include your payment ID, checkout email, purchase date, and the reason for the request. Do not send passwords, OTPs, card numbers, or UPI PINs.

Refund processing

Approved refunds are returned to the original payment method. Processing commonly takes 5–7 business days after approval, although the final timing depends on Razorpay and your bank or payment provider.

Cancellation

A completed digital order cannot be cancelled after delivery. If payment is pending or failed, no product is delivered and you should wait for your bank or payment provider to confirm whether the amount is automatically reversed.